Global European Marketplace 2024 Reviews

Thank you for sharing your feedback about GEM 2024. We are thrilled to hear that so many of you found the event well-organised, giving you the opportunity to meet with established partners and network with new ones. We appreciate the positive comments about our choice of venue and catering and of course, it’s encouraging to hear that our matchmaking process has been so productive and beneficial.

We understand the frustrations around no-shows, unproductive meetings, and occasional mismatches that some of you have pinpointed and we are committed to continual improvement.  We will work on refining the meeting booking system so that the day is filled with relevant and successful appointments and will ensure that we allow for more seating options during breaks.  We have also noted your comments about event timing – particularly regarding GEM in relation to WTM – and we are working on logistics and plans that make GEM25 even better, whilst building on GEM24’s successes.

Thank you once again for your participation and valuable insights. We look forward to welcoming you to GEM 2025.

Rating
4.22 / 5 average rating from all respondents
73 published reviews for Global European Marketplace 2024
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Harajdova, Tatiana
Worldwide Travel Destination Management Buyer
Gem 2024
Great mix of suppliers, an excellent organization
Chen, Maggie
YOYO International Travel Buyer
We extend our sincere gratitude to the organizers for the warm invitation, with special thanks to Elisa Li for her recommendation and attentive guidance throughout each registration step. This invaluable support allowed us to connect with numerous potential suppliers during the conference, laying a strong foundation to better serve our clients. The choice of venue and the meticulous arrangement of sessions reflect the organizers' high level of professionalism, leaving a lasting impression. Once again, please accept our heartfelt appreciation!
Meng, Tiffany
YOYO International Travel Buyer
Gratitude and impressions from first gem conference attendance
Attending the GEM conference for the first time, I was truly impressed by its scale, which far exceeded expectations. The setup at the workstations was meticulously organized, with every detail thoughtfully prepared. The catering arrangements also reflected the organizers' care and attention to quality. I extend my heartfelt gratitude and feel honored to have been part of this even
Vreden, Bryan
Amrâth Hôtels Supplier/Destination
Usefull gem
Very good and effecient to meet so many buyers in a short time.
Maunders, Luke
Angela Shanley Associates Supplier/Destination
As an inbound dmc - great as a buyer, not great as a supplier.
The event is very well organised and attended and great for us an inbound DMC (buyer side) trying to focus more on new European product. Thus, my colleagues have it as one of their top events of the calendar. However, as an attendee from the supplier side, there is a serious lack of meetings and the poor quality of them. Our schedule was barely filled, there were 2 duplicated meetings and most of them were with competitor DMC's whom we have no reason for potential collaborations. For the cost as a supplier, this is not acceptable.
Reply from ETOA
Thank you for this candid response. For wholesalers whose strength lies in furnishing intermediaries with UK content, GEM attracts a lot of buyers who do their purchasing direct. From a sales point of view, it has always been viewed as something which takes place in conjunction with BIM, where the propects are richer. Nevertheless we are concentrating on attractiing more foreign based members in GEM 2025.
Gavrilko, Evija
Baltic Travel Group Supplier/Destination
The overall impression of the event is very positive! Its nice to meet so many buyers form all over the world. The organization of the event was very good! Will be happy to return next year!

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