Global European Marketplace 2024 Reviews

Thank you for sharing your feedback about GEM 2024. We are thrilled to hear that so many of you found the event well-organised, giving you the opportunity to meet with established partners and network with new ones. We appreciate the positive comments about our choice of venue and catering and of course, it’s encouraging to hear that our matchmaking process has been so productive and beneficial.

We understand the frustrations around no-shows, unproductive meetings, and occasional mismatches that some of you have pinpointed and we are committed to continual improvement.  We will work on refining the meeting booking system so that the day is filled with relevant and successful appointments and will ensure that we allow for more seating options during breaks.  We have also noted your comments about event timing – particularly regarding GEM in relation to WTM – and we are working on logistics and plans that make GEM25 even better, whilst building on GEM24’s successes.

Thank you once again for your participation and valuable insights. We look forward to welcoming you to GEM 2025.

Rating
4.22 / 5 average rating from all respondents
73 published reviews for Global European Marketplace 2024
49%
30%
14%
7%
0%
McFarlane, Sofia
Choice Hotels Europe Supplier/Destination
good, but time allow to move tables should be taken into consideration. It takes couple of min to move from 1 side to another.
Reply from ETOA
Thank you for raising this. One of the problems of success is that the event is now very big. We are very reluctant to shrink the number of appointments available, and we don't think its advisable to cut down the time down from 12 minutes. We will continue to monitor the situation and look at different ways of allocating appointments in the same area. This, of course comes with some issues (as it effectivey reduces choice), but it is something we will investigate.
Gough, Sophie
Christ Church Cathedral Supplier/Destination
Great first gem!
Very well organised, good quality of buyers, great hospitality provided and communication pre/during/post event.
Gouguidis, Frédéric
Compagnie des Alpes Supplier/Destination
Excellent, professional event
Good quality meetings and excellent organisation.
Thomas, Jean-Marcel
Euro Space Center Supplier/Destination
Bon évent mauvaise organisation
trop de mail numéro change tout le temps d'un document a l'autre mise en avant du nom de la société dans certain document du nom des personnes dans d'autre pas obtenu de rendez vous avec les 5 alors a quoi cela serre t-il de demander nos 5 privilégier voir mon mail précédent premier TO demandé dans la salle numérotation compliquée en abscisse a, b, c, ... en ordonnée 1,2,3,... serait bien plus simple pour tous trop de différence entre votre présentation des TO et ce que l'on lit sur leurs site internet
Huggett, Silvia
Evan Evans Tours Supplier/Destination
I was disappointed with the selection of my meetings. I selected many companies and I did not really get many matched. I had a lot of gaps and 2 meeting with the same company.
Reply from ETOA
Thank you for giving us this feedback, and doing so pubicly. As with some of your fellow buyers, a heavily requested operator finds that people demanding to see you crowd out your own requests. Nevertheless there was a disparity between the of appointments you requested and were given. Duplicated appontments can occur when two people from the same company make the same request. We are working to address both of these problems.
Gomez, Damian
Fabula Tours Supplier/Destination
My experience at gem
I believe the meeting meet and match was not that good. Buyers had the same opinion.
Reply from ETOA
Thank you for this. We are striving to be better, and this comment is a motivation to keep improving to make the experience a more fulfilling one for all our attendees.

73 results, displaying page 7 of 13.